Managing Expectations

 Posted on: December 29 2015

One of the most important aspects of any tradeshow is managing expectations. There’s a reason that destinations and sports event planners see a tradeshow as a helpful marketing tool. Instead of trying to maintain relationships at arm’s length, you have a chance to actually meet the people you do business with and connect with your peers.

Attending your first sports tradeshow, however, can be a bit overwhelming and certainly confusing at times.  Conducting a little research before heading to the NASC Sports Event Symposium will go a long way.

When the online appointment portal opens, the first registered attendee from your organization will be able to view the list of registered organizations with whom you have an opportunity to meet. Doing a little research to find out if your destination or your sports event is a good match will save you a lot of time.  At the tradeshow, the 10-minute appointment will be over before you know it. Having as much information about who you are meeting with will provide you more time to establish key relationships. The more you know before you go will provide you with more confidence during your scheduled appointments.

Now let’s talk giveaways. From my experience, during your appointments, less is more when it comes to swag – especially when most of what you are giving away will end up as trash. Trying to juggle giveaways, take notes, and exchange business cards is a lot to manage. Business cards are typically all you need.  Following up after the show is the best way to continue the dialogue. If you say you will follow up with specific items, make sure you do.

You may come back with a couple of leads and you may come back with only business cards. The most important takeaway from attending the Symposium is the relationships you are beginning to cultivate.

Remember that the goal of any tradeshow marketing experience goes way beyond just making sales and closing deals. Building your brand, promoting your destination, sport, or services, networking with peers and potential new clients, and sizing up competitors in your industry are all part of the tradeshow experience. All of these takeaways should be accurately reflected as tangible goals in your tradeshow marketing efforts.

Cheryl McCullough
NASC Mentoring Committee

 

 

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