During this session, Kim Bumpas, President Visit Knoxville will share how communication is the key to success, especially in a leadership role, and how good communication is critical to building relationships with your city council, county commission and government officials, hoteliers, restaurants and venues. Employed by the Knoxville Convention & Visitors Bureau (now Visit Knoxville) since 2001, Kim will share how communication has been the key to success at each step in her career, from Sales Manager to Director of Sales to Vice President of Sales to Senior Vice President of Sales & Marketing to President.