Spring 2014 Module
The Ins and Outs of Arena Operations
Monday, March 31, 2014 - 2:00pm CT to 6:00pm CT
Co-located with the NASC Sports Event Symposium
During this interactive session, participants will get to experience first-hand the ins and outs of arena operations. The module will begin with a panel discussion on the state of the arena industry, followed by a trip to Chesapeake Energy Arena, home of the NBA’s Oklahoma City Thunder. Participants will be divided into groups and visit six areas of the arena where each of the following topics will be covered:
- Customer Service
- Flexibility of An Arena
- Group Sales
- Relationships & Partnerships
- Sponsorships & Premium Seating
- Catering & Concessions
Participants will spend 20 minutes at each station, where an arena staff member will make a brief presentation to the group about a specific aspect of arena management. Time will be available at the end of each presentation for Q&A.
Don't have an arena in your destination? Don't worry! Each presenter will discuss how each area of focus can be applied to any sporting event.
Membership is required to register for CSEE. If not already enrolled, complete an enrollment form or enroll online. The deadline to register is February 14, 2014.
Registration Fees: $300
Save the Date
for the Fall 2014 Module!
Join us for the CSEE Fall 2014 Module, co-located with the 2014 Market Segment Meetings and USOC Olympic Sportslink, in Chicago, IL.
September 22, 2014
8:00am - Noon